PAYMENTS

  • Can I use multiple promo codes at the same time?

    You can only use one discount/promo code per order. This applies to our free delivery codes, too.

  • How do I get my promo code?

    Once you subscribe to our newsletter, your welcome coupon code will be emailed to you! Please check your spam folder if you do not find it in your inbox. Also, we'd suggest that you check out the website. We often have really great promos running where you can grab a steal.

  • How do you ensure my personal data is protected?

    Any information that you share with us is private and confidential. At no point will we share, rent or sell your personal information without your consent, except as required by law.  We use one of the most secure online ordering systems on the market, and are constantly researching and improvi...

  • I subscribed to your newsletter but never got the code. What should I do?

    Once you subscribe to our newsletter, you'll receive an email asking you to confirm your subscription. You'll receive your coupon code in a second email once your subscription is confirmed! Be sure to check your junk/spam mail in case you can't find it.

  • My promo code is not working. What should I do?

    1. Check you've entered the code correctly You need to enter the code exactly as it was given to you, without any spaces. 2. Make sure you click 'Apply code' Once you've entered the code, click on 'Apply Code' and it will add the code to your order. 3. Contact us If your discount code i...

  • When will I be charged for my order?

    As soon as your order is placed, if your card is authorised. In this case, you will receive an email confirming that your order has been successful. If your card is not authorised, payment will not be taken. In this case, we'll email to let you know your bank or card issuer wouldn't authorise t...

  • Where do I enter my promo code?

    In the Checkout area enter the code exactly as it was given to you, without any spaces. Once you've entered the code, click on the arrow and it will add the code to your order.

  • Which payment methods are accepted?

    We process payments via your credit card (VISA, MasterCard). You can also add your payment methods through Shopify Pay, Apple Pay and Google Pay as well. We take your security very seriously, therefore your details are safe with us.